When an order is sent, you will receive an e-mail notification. If your delivery option includes tracking, the email would also contain the tracking number for your package. In some cases this may be caught by your junk filter, so please check before contacting us. Goods are dispatched during office hours, Monday to Friday from 9 am to 5 pm (GMT+3) excluding bank holidays and weekends.

We ship worldwide and offer 3 flat rate shipping options. A full breakdown can be found below.

Express (DHL, UPS, USPS Priority Mail Express, EMS, 2-4 business days*) - $70 - trackable
Standard (14-20 business days*) - $35 for International orders

Please note that SVITLAYA is not held responsible for delivery times, all times are indications as given by the postal service. Statements or representations made regarding delivery times are dependent on third party service providers and SVITLAYA will not be held accountable for any delays. SVITLAYA will not be held responsible for any additional taxes incurred by your country. Please check your local customs procedures regarding taxes.

*Please allow at least 2 business days for order processing.